My Name is Robbie Cue. My facebook profile picture is the Atlanta Falcons "In Brotherh...
GetHuman630334's Recover Account issue with Facebook from April 2018
10 views | 10000 similar | 0 following
Help with my Facebook issue
GetHuman630334's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman630334 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman630334 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman630334's own words
My Name is Robbie Cue. My facebook profile picture is the Atlanta Falcons "In Brotherhood" Photo.**On ******* i got a message on my phone stating that there was an unauthorized attempt to log in on my account. Then it stated that my password on my facebook account had been changed. When I attempted to go through my email(*****@***.com) that was connected to my facebook account, my email was also hacked and the password to my email was also changed. There is no way for me to change my password for either issue. Facebook wont let me change it without access to my old yahoo email, and my email wont let me get access to it because the person that changed my email password, also changed the phone number to recover the email. I have sent facebook a copy of my driver's license, and my wife Quana M. Cue will be able to verify who I am. I have done a few of the account recovery processes, but that all stated that the account has "been sorted out". Please help.
GetHuman630334 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman630334 fixed the problem
We are waiting for GetHuman630334 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
GetHuman630334 indicated the issue is not fixed yet.
Apr 26th, 2018 7:29am
GetHuman630334 indicated the issue is not fixed yet.
Apr 30th, 2018 3:34am
GetHuman630334 indicated the issue is not fixed yet.
Apr 30th, 2018 12:41pm
GetHuman630334 indicated the issue is not fixed yet.
May 1st, 2018 9:37am
GetHuman630334 indicated the issue is not fixed yet.
May 3rd, 2018 7:57pm
Paying Your Telecom Too Much?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.