I completed one of my sons application and at the end of the process tried to transfer...

GetHuman-zermenos's customer service issue with FAFSA from October 2020

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The issue in GetHuman-zermenos's own words
I completed one of my sons application and at the end of the process tried to transfer the info to my other sons application. For some reason the link to do so did not work. I have been trying for weeks to get onto my other sons application to complete it for him but continually get an error message after entering all the login info correctly. The message says "FAFSA on the Web has encountered an error. We apologize for any inconvenience this may cause. Click OK to return to the FASFA on the Web home page" Then when I click on OK it prompts me to loggin allover again. I can't get anyone on the phone for help. Please advise!

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Customer service issue
Reported by GetHuman-zermenos
Oct 19th, 2020 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 525 others
0 customers following this


GetHuman-zermenos started working on this issue
Oct 19th, 2020 5:20pm

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