Got a letter saying my letter got returned and never got it. Don’t know what next steps are

GetHuman-spanishm's Application status issue with FAFSA from April 2018

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The issue and preferred resolution, in GetHuman-spanishm's own words:
The problem I ran into: Got a letter saying my letter got returned and never got it. Don’t know what next steps are
I trust that FAFSA will make this right and come up with a resolution that is fair.
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FAFSA

Application status issue
Reported by GetHuman-spanishm
Apr 27th, 2018 - 3 mons ago
I have an issue with FAFSA too
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Seen by 2 customers so far
Similar issue to 90 others
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Timeline
GetHuman-spanishm started working on this issue
Apr 27th 5:54pm