I booked a room with expedia on *********. It was with Holiday Inn in Tulsa OK. When I...

GetHuman5535919's Find Itinerary issue with Expedia from December 2020

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Itinerary number, Email on account, Name on account, and Phone number on account
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Most likely if you booked with Orbitz the booking information will be within your profile. Once you log into your profile you can see your booking under "Current Reservations".
The issue in GetHuman5535919's own words
I booked a room with expedia on *********. It was with Holiday Inn in Tulsa OK. When I went to check in they were completley booked. I called Expedia they said they would find me another room. They called me back said that they had a room at Best Western but they couldnt book it for me bacause computer was doing update. They said if I cooked the rooms they would pay me the difference in the price of my booking the holiday inn and what it cost me at best western. They were suppose the credit my account for holiday inn that night. I talked extensively with Leah at reservationservices who assured me they would credit my account for ***.**. The amount for the two nights at holiday inn ( who was booked and I was unable to stay) and the difference I had to pay at Best Western which was **.**. I sent her the bill from.best western which was ***.**. She promised that my account would be credited for ***.** however that did not happen. On October *th my account was credited for ***.**. I was not credited what I was out for having to stay at best western which cost me **.** out of pocket. My itinerary number was************** my phone number is *** *******. When I try to call and give either of those numbers into your system it says they dont have record of either number. Please call me so this matter can be settled.*Sincerely *Callie Menken **** ********B*****@***.com

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Expedia

Find Itinerary issue
Reported by GetHuman5535919
Dec 9th, 2020 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 5492 others
0 customers following this

Timeline

GetHuman5535919 started working on this issue
Dec 9th, 2020 3:31am

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