I booked a trip to El Paso with Expedia: ****-**, Itinerary * *************. I missed...

GetHuman-phhinche's customer service issue with Expedia from October 2019

Help with my Expedia issue
The issue in GetHuman-phhinche's own words
I booked a trip to El Paso with Expedia: ****-**, Itinerary * *************. I missed it entirely because of illness. Because I had a doctor's note, one airline gave me credit* another has already refunded in full--and neither ticket was technically refundable. The hotel (Hawthorne Suites El Paso) says it had already refunded Expedia for the prepaid rooms last week, but I have not received a refund. I would like Expedia to refund my $***.** hotel charge for that trip to the credit card used for the charge.

GetHuman-phhinche did not yet indicate what Expedia should do to make this right.

How GetHuman-phhinche fixed the problem
I used your phone number and simply explained the issue. I needed itinerary number and my email and address. They SAID they refunded it today. We'll see. It did take some ** minutes or so with a lot of wait time with tons of bad music.
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Customer service issue
Reported by GetHuman-phhinche
Oct 4th, 2019 - 3 years ago
GetHuman-phhinche shared how to fix
Seen by 24 customers so far
Similar issue to 13713 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account


GetHuman-phhinche started working on this issue
Oct 4th, 2019 2:07pm
GetHuman-phhinche confirmed the issue is fixed. Hooray!
Oct 4th, 2019 6:45pm

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