I booked a trip to El Paso with Expedia: ****-**, Itinerary * *************. I missed...

GetHuman-phhinche's customer service issue with Expedia from October 2019

Help with my Expedia issue
The issue in GetHuman-phhinche's own words
I booked a trip to El Paso with Expedia: ****-**, Itinerary * *************. I missed it entirely because of illness. Because I had a doctor's note, one airline gave me credit* another has already refunded in full--and neither ticket was technically refundable. The hotel (Hawthorne Suites El Paso) says it had already refunded Expedia for the prepaid rooms last week, but I have not received a refund. I would like Expedia to refund my $***.** hotel charge for that trip to the credit card used for the charge.

GetHuman-phhinche did not yet indicate what Expedia should do to make this right.

How GetHuman-phhinche fixed the problem
I used your phone number and simply explained the issue. I needed itinerary number and my email and address. They SAID they refunded it today. We'll see. It did take some ** minutes or so with a lot of wait time with tons of bad music.
Do you have a customer issue as well?
We can help you get Expedia's attention and get better help faster. Tap below to get started.
Having Expedia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Expedia

Customer service issue
Reported by GetHuman-phhinche
Oct 4th, 2019 - 2 years ago
Fixed
GetHuman-phhinche shared how to fix
Seen by 23 customers so far
Similar issue to 13713 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account

Timeline

GetHuman-phhinche started working on this issue
Oct 4th, 2019 2:07pm
GetHuman-phhinche confirmed the issue is fixed. Hooray!
Oct 4th, 2019 6:45pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies