I made reservations on Expedia (Expedia Itinerary number: *************) for the wrong...

GetHuman-hlynne_w's customer service issue with Expedia from February 2019

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The issue in GetHuman-hlynne_w's own words
I made reservations on Expedia (Expedia Itinerary number: *************) for the wrong date (March **) and immediately canceled. This happened because I selected the previous page to go back for some additional information and the dates changed automatically to March ** from the correctly entered dates of March **,**, and **. I was not aware of this until I received a conformation email with the date of March **. I immediately rebooked directly on the Hotels website for the correct dates which were March **,**, and **. I contacted the hotel and they said to contact you and say it was a mistake and to please waive the charge and for you to contact us asap to confirm.*Please advise and thank you so very much**Helen L Watson*******@***.com

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Expedia

Customer service issue
Reported by GetHuman-hlynne_w
Feb 26th, 2019 - 3 years ago
Not resolved
Seen by 121 customers so far
Similar issue to 6308 others
1 customer following this

Timeline

GetHuman-hlynne_w started working on this issue
Feb 26th, 2019 10:21pm