I booked flight from Johanasburg to Durban through Expedia. It clearly stated that an...

GetHuman-mandyfri's customer service issue with Expedia from February 2019

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The issue in GetHuman-mandyfri's own words
I booked flight from Johanasburg to Durban through Expedia. It clearly stated that an extra bag (up to **kg) would cost £** at the airport, but may be cheaper if bought online. I expected to pay an additional £** at the airport, and instead was charged a ridiculous amount per kilo, which added up to over £***. I am not happy, and feel that Expedia caused the problem by not providing accurate information.
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Expedia

Customer service issue
Reported by GetHuman-mandyfri
Feb 7th, 2019 - 4 mons ago
I have an issue with Expedia too
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Seen by 10 customers so far
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Timeline
GetHuman-mandyfri started working on this issue
Feb 7th 5:27pm
GetHuman-mandyfri shared this issue with others over email
Feb 7th 5:27pm