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The issue in GetHuman-mandyfri's own words
I booked flight from Johanasburg to Durban through Expedia. It clearly stated that an extra bag (up to **kg) would cost £** at the airport, but may be cheaper if bought online. I expected to pay an additional £** at the airport, and instead was charged a ridiculous amount per kilo, which added up to over £***. I am not happy, and feel that Expedia caused the problem by not providing accurate information.
GetHuman-mandyfri did not yet indicate what Expedia should do to make this right.
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