To whom it may concern,**I am writing this email in order to inform you abou the mistak...

GetHuman1923082's customer service issue with Expedia from January 2019

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The issue in GetHuman1923082's own words
To whom it may concern,**I am writing this email in order to inform you abou the mistake you have done, and see how we can fix it.**I previously booked a room in DoubleTree by Hilton Hotel London- Westminster, from Jan ** till Jan **. The booking was made through Expedia. *However, i have canceled the reservation because i won’t be traveling, and i got a confirmation email that “ I have cancelled with full refund of deposit by hotel “ on December ** with the itinerary Number ***************The problem is that today, the amount of GBP *,*** was withdrawn my account, which accounts for * nights stay in * family room, even though i have cancelled my reservation.**Kindly reply as soon as possible in order to fix this issue and get my refund.**Thank you and much appreciated
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Expedia

Customer service issue
Reported by GetHuman1923082
Jan 8th, 2019 - a mon ago
I have an issue with Expedia too
Not resolved
Seen by 3 customers so far
Similar issue to 4914 others
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Items needed
Itinerary number
Email on account
Name on account
Phone number on account
Timeline
GetHuman1923082 started working on this issue
Jan 8th 4:18pm