Hello Team, **I booked crescent resort in Unawatuna (Sri Lanka) through hotels.com. It...

GetHuman1818159's customer service issue with Expedia from December 2018

4 views | 4530 similar | 0 following
Help with my Expedia issue
First: share to improve GetHuman1818159's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1818159's next move: call Expedia.
The best way to get your problem resolved is to tap the button below to start calling Expedia. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1818159 may need:
Itinerary number, Email on account, Name on account, and Phone number on account
Top Tip from another customer
If you are trying dispute charges that were made against you or trying to a get a refund from Priceline then click here https://priceline.custhelp.com/app/chat/chat_launch_help/.
The issue in GetHuman1818159's own words
Hello Team, **I booked crescent resort in Unawatuna (Sri Lanka) through hotels.com. It is permanent shut down. Hence, as a support gesture, I interacted with one of your executive and she will put me up in Calamander Hotel at no extra cost if I am fine with it. *In response I agreed as there was no extra cost. She booked me there and my Itinary number is *************. *I got mail confirmation, But, in the details under Price Summary, it says I have to pay USD ** to hotel. Can you look into this as it is an extra cost to me, where in I was told there will be no extra cost. I was replying to your confirmation mail for last * days, but not getting any response.*Being your loyal customer and done close to ** bookings at list through hotels.com, need your assistance here as USD ** will be high cost for me for no reason of mine. My Sri Lanka number is *** ** *** ******Regards*Gaurav Mathur

GetHuman1818159 did not yet indicate what Expedia should do to make this right.

How GetHuman1818159 fixed the problem

We are waiting for GetHuman1818159 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Expedia's attention and get better help faster. Tap below to get started.
Having Expedia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1818159 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1818159
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4530 others
0 customers following this


GetHuman1818159 started working on this issue
Dec 23rd, 2018 2:27pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers