If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1221958's own words
Hello, I was wondering if you guys can help me get flight information for my mother. She should be coming back today but I'm really worried and its late. Was wondering if its possible from you guys to assist me and contact me if you can do something about it.
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