I booked through Expedia in March ****, (for * nights in Seattle)paid my hotel bill upo...

GetHuman-akcoulte's customer service issue with Expedia from May 2018

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The issue in GetHuman-akcoulte's own words
I booked through Expedia in March ****, (for * nights in Seattle)paid my hotel bill upon checkout and then was charged for the first night * months later by the hotel. When I asked the hotel, they explained that Expedia “routed the booking incorrectly” so the room was not prepaid online as it was originally supposed to be. So * months later, it was charged. In * separate increments. Causing * separate overdraft fees. I want this entire room paid for. I did not route anything incorrectly. I put my card in. The money was there * months ago. I should not have to fix their mistake.
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Customer service issue
Reported by GetHuman-akcoulte
May 23rd, 2018 - 8 mons ago
I have an issue with Expedia too
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Seen by 7 customers so far
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GetHuman-akcoulte started working on this issue
May 23rd, 2018 4:01pm