I upgraded from Evernote Basic to Evernote Business. I had about ** notes in a few note...

GetHuman3520986's Service problem issue with Evernote from September 2019

Help with my Evernote issue
The issue in GetHuman3520986's own words
I upgraded from Evernote Basic to Evernote Business. I had about ** notes in a few notebooks. When entering Evernote Business, all my notes are suddenly gone. I have lost all my work and I'm having a panic attack. I can't believe that in trying to upgrade, my notes from my basic account did not come along with me. I tried logging into help section to send a request but it just logs me out again. It doesnt matter what device or browser that I use. Or that I have cleared my cookies.**Please help me get the basic notes back from *****@***.com account and cancel*downgrade my evernote business

GetHuman3520986 did not yet indicate what Evernote should do to make this right.

How GetHuman3520986 fixed the problem
Changed my email address in the Business account to use another one of my emails. Had to confirm it via clicking a link. Then logged in using my original email and my notes were back. Am now backing up and leaving Evernote
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Evernote

Service problem issue
Reported by GetHuman3520986
Sep 2nd, 2019 - a year ago
Fixed
GetHuman3520986 shared how to fix
Seen by 5 customers so far
Similar issue to 1577 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman3520986 started working on this issue
Sep 2nd, 2019 2:41pm
GetHuman3520986 shared this issue with followers on Twitter
Sep 2nd, 2019 2:41pm
GetHuman3520986 confirmed the issue is fixed. Hooray!
Sep 3rd, 2019 7:18am

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