Hi,**We organize events and use Eventbrite to help sell our tickets. Our participant ha...

GetHuman5907040's Missing Order issue with Eventbrite from March 2021

Help with my Eventbrite issue
First: share to improve GetHuman5907040's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5907040 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman5907040's own words
Hi,**We organize events and use Eventbrite to help sell our tickets. Our participant has purchased a ticket. The money has left her bank account, but we never received it. The money went to Eventbrite and I have no way of finding out what has happened to it because they lack a decent support system.**How can I find out what happened to her money and how can I make sure that it ends up on our bank account?**Kind regards,**Jeny Timmer

GetHuman5907040 did not yet indicate what Eventbrite should do to make this right.

How GetHuman5907040 fixed the problem

We are waiting for GetHuman5907040 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Eventbrite's attention and get better help faster. Tap below to get started.
Having Eventbrite issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Eventbrite

Missing Order issue
Reported by GetHuman5907040
Mar 31st, 2021 - 4 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 297 others
0 customers following this

Timeline

GetHuman5907040 started working on this issue
Mar 31st 7:42am
GetHuman5907040 indicated the issue is not fixed yet.
Mar 31st 11:52am