We ordered * student tickets for Virginia Ayers Dawson March ** th event Midtown Jazz s...
GetHuman-shelweis's overcharge issue with Eventbrite from March 2019
Help with my Eventbrite issue
First: share to improve GetHuman-shelweis's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shelweis's next move: go to the Eventbrite help center.
Eventbrite doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shelweis will want to follow the link below to head to their help center. We will check on GetHuman-shelweis later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-shelweis may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-shelweis's own words
We ordered * student tickets for Virginia Ayers Dawson March ** th event Midtown Jazz series at the Clara in Sacramento. Our card was charged twice for $**.**. Please send a credit to our Master card for the overcharge.*This has happened before! I could not get this done on your funds request site.Please contact me at *****@***.com*Your promptness will be appreciated.If the credit is not posted in a timely manner we will no longer use your company.The excuse of having millions of patrons does not excuse you from doing the right thing.*Shel Weissman
GetHuman-shelweis did not yet indicate what Eventbrite should do to make this right.
I have an issue with Eventbrite too
How GetHuman-shelweis fixed the problem
We are waiting for GetHuman-shelweis to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.