Due to the system error, I double ordered and had requested refund right after the purc...

GetHuman-easyones's customer service issue with Eventbrite from January 2019

Help with my Eventbrite issue
The issue in GetHuman-easyones's own words
Due to the system error, I double ordered and had requested refund right after the purchase, which was a month ago. But I just recognized that my request is declined. I have no idea why my request was declined even though I've requested right after my purchase. I request them again last monday, but they haven't reply yet. I need to get the refund before it is too late because the event is this coming Sunday. The total of USD$***.** including foreign transaction fee. Please figure it out ASAP. I'm looking forward to get your reply. Thanks in advance.
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Customer service issue
Reported by GetHuman-easyones
Jan 24th, 2019 - 3 mons ago
I have an issue with Eventbrite too
Seen by 10 customers so far
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GetHuman-easyones started working on this issue
Jan 24th 6:54am
GetHuman-easyones indicated the issue is not fixed yet.
Jan 24th 6:55am