Frustrating and time wasting Eventbrite home page "my location" problem

GetHuman-rose_mir's customer service issue with Eventbrite from May 2018

Help with my Eventbrite issue
The issue in GetHuman-rose_mir's own words
Access my account * my tickets ... Cannot access my tickets (etc). The updated iPhone app sticks on 'Home page' * "pick a city" and i cannot proceed any further.*I've tried deleting and reinstating the app, but the problem remains.*Frustrating and time wasting.*I don't wish to "pick a city" or receive suggestions. **I wish to book and access tickets, as I could before the 'update'*
The app is frozen on the "pick a city" home page*
I want to see my account and my tickets without 'picking a city' or receiving suggestions
Several years**various events
deleting and reinstating the app
I have an issue with Eventbrite too
How GetHuman-rose_mir fixed the problem
Only by ‘picking a city’ (which I randomly picked), then my account and tickets showed up. Previously, I had tried unsuccessfully to by-pass that ‘home page’ thing.
Please help with my Eventbrite issue
Do you have a customer issue as well?
We can help you get Eventbrite's attention and get better help faster. Tap below to get started.
Having Eventbrite issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Eventbrite email you?
This email address isn't valid

Eventbrite

Access my account * my tickets
Customer service issue
Reported by GetHuman-rose_mir
May 23rd, 2018 - 6 mons ago
I have an issue with Eventbrite too
Fixed
GetHuman-rose_mir shared how to fix
Seen by 8 customers so far
Similar issue to 270 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-rose_mir started working on this issue
May 23rd 5:18pm
GetHuman-rose_mir indicated the issue is not fixed yet.
May 23rd 5:20pm
GetHuman-rose_mir confirmed the issue is fixed. Hooray!
May 24th 6:53pm
GetHuman-rose_mir confirmed the issue is fixed. Hooray!
May 26th 6:30pm