You guys emailed me saying the review I reported "didn't violate Etsy policies".**My sh...
GetHuman-krysnguy's customer service issue with Etsy.com from January 2019
Help with my Etsy.com issue
First: share to improve GetHuman-krysnguy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-krysnguy's next move: go to the Etsy.com help center.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-krysnguy will want to follow the link below to head to their help center. We will check on GetHuman-krysnguy later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-krysnguy may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-krysnguy's own words
You guys emailed me saying the review I reported "didn't violate Etsy policies".**My shop name is AaronsPrintedTees and the review is:**"Took several weeks to arrive. Vendor thought the credit card was rejected so didn't deliver but they were incorrect. Will not be using Etsy anytime soon."**This violates *. Reviews and your response to reviews may not be about things outside the seller’s control, such as a shipping carrier, Etsy or a third party.**My order did not ship late according to the stated processing time, and I have no idea what the credit card thing is about - I've sent the product. Please remove this review.
GetHuman-krysnguy did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman-krysnguy fixed the problem
We are waiting for GetHuman-krysnguy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.