I paced an order ********** on ***** with sugar shortcuts, received shipping confirmati...
GetHuman1644608's customer service issue with Etsy.com from November 2018
4 views | 6663 similar | 0 following
Help with my Etsy.com issue
First: share to improve GetHuman1644608's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Etsy.com help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1644608's own words
I paced an order ********** on ***** with sugar shortcuts, received shipping confirmation saying delivery *****. Order didn’t arrive so I contacted the seller and told them I needed the order by Thursday and was assured it would be bc the package was picked up by USPS on Monday. However I told them it still showed in preshipment on the tracking. I wanted to know if I should order it somewhere else to get it on time. Seller said they would look into it. Package was finally received by USPS late lastnight and won’t arrive until *pm Saturday. Now it is too late for what I needed it for and I don’t have time to order anywhere else. So she generated the shipping label and sent me a confirmation, but never took the package to be shipped out and then lied to me about it. I’m unable to open a case for some reason. I want a refund or another order sent to me next day air to have it in time. I just thought I would pass this along so you know you have people conduncting business deceitfully on your site. But I’m sure you don’t care as long as you get paid, which is why one must jump through so many hoops just to lodge a complaint.
GetHuman1644608 did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman1644608 fixed the problem
We are waiting for GetHuman1644608 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Etsy.com customer problems.
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!
Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians