Goodmorning, I was asked by one of the sellers to receive a refund for items I sent bac...

GetHuman-kailynw's customer service issue with from December 2018

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The issue in GetHuman-kailynw's own words
Goodmorning, I was asked by one of the sellers to receive a refund for items I sent back to them. However I still didn’t receive the refund and I no longer have those items. They’re telling me the refund was sent and its showing that I have the refund but I didn’t receive it because the card I ordered the items with is no longer active which is why I asked for a refund. Another seller has sent me a refund in a money order form because the card is no longer active. I’m just trying to resolve this problem cause I love shopping on this site and I would hate to stop because a situation can’t be handled in a proper manner where I’m spending my money. Please help. I have screenshots of me and the sellers messages but theres no place for me to attach them here.
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Customer service issue
Reported by GetHuman-kailynw
Dec 5th, 2018 - a mon ago
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GetHuman-kailynw started working on this issue
Dec 5th, 2018 5:01pm