Goodmorning, I was asked by one of the sellers to receive a refund for items I sent bac...

GetHuman-kailynw's customer service issue with Etsy.com from December 2018

3 views
 | 
7059 similar
 | 
0 following
Help with my Etsy.com issue
First: share to improve GetHuman-kailynw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kailynw's next move: go to the Etsy.com help center.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kailynw will want to follow the link below to head to their help center. We will check on GetHuman-kailynw later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kailynw may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-kailynw's own words
Goodmorning, I was asked by one of the sellers to receive a refund for items I sent back to them. However I still didn’t receive the refund and I no longer have those items. They’re telling me the refund was sent and its showing that I have the refund but I didn’t receive it because the card I ordered the items with is no longer active which is why I asked for a refund. Another seller has sent me a refund in a money order form because the card is no longer active. I’m just trying to resolve this problem cause I love shopping on this site and I would hate to stop because a situation can’t be handled in a proper manner where I’m spending my money. Please help. I have screenshots of me and the sellers messages but theres no place for me to attach them here.
GetHuman-kailynw did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman-kailynw fixed the problem
We are waiting for GetHuman-kailynw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Etsy.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-kailynw fixes it.
This email address isn't valid

Etsy.com

Customer service issue
Reported by GetHuman-kailynw
Dec 5th, 2018 - a mon ago
I have an issue with Etsy.com too
Not resolved
Seen by 3 customers so far
Similar issue to 7059 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kailynw started working on this issue
Dec 5th, 2018 5:01pm