GetHuman-holmesho's customer service issue with Etsy.com from September 2018
Help with my Etsy.com issue
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The issue in GetHuman-holmesho's own words
I was trying to purchase two. ... For the past month or so when I try to put something in my cart or buy it instantly, often Etsy's computer just freezes up.**The only part of their system that works is the email from customer to vendor so I ask for vendors to put things on hold and I just keep trying and hope to catch Etsy when its entire system is functioning.**It's happening way too often and something major seems to be wrong.**You ask what Etsy should do and only they know how to fix their computer system so buyers can buy and sellers can sell.**Their COO resigned a few weeks ago and apparently is not going to be replaced. Not good news.
I did everything right. Been an Etsy customer for a decade or more. Their computer is unable to move from the buying page to the cart or quick check out page.
I would like Etsy to identify their computer problem(s) and get the system up and running. Christmas is coming and things will be disastrous without a huge effort on Etsy's part.
Over a decade and really use them often for special things mainly for other people as gifts.
Not yet but I guess there is always ebay which I don't find as interesting for hand made products as Etsy used to be. Right now I have contacted the current Etsy vendor I want to work with and the two items I want have been put on hold for me.
I have an issue with Etsy.com too
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