Today I went to my landfill sites with more than ** used Epson ink cartridges (XP...

GetHuman-annearm's complaint issue with Epson from May 2019

Help with my Epson issue
First: share to improve GetHuman-annearm's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-annearm may need:
Where was the item purchased, Order number (if applicable), and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-annearm's own words
Today I went to my landfill sites with more than ** used Epson ink cartridges (XP-***). It went straight to the non-recyclable bin.*I see that you have a policy about recycling and that I can post the spent cartridges back to you. As your ink is extortionately priced in the first place, I certainly do not want to spend even more money sending them back to you. This is not a satisfactory solution to the global problem and I would like to know if you have any other 'great' ideas. Customers, especially those outside the US, will find this unacceptable because of the prohibitive cost of postage.**I look forward to your reply.**Anne Armitage
GetHuman-annearm did not yet indicate what Epson should do to make this right.
I have an issue with Epson too
How GetHuman-annearm fixed the problem
We are waiting for GetHuman-annearm to fix the problem and share the solution with the rest of us customers.
Please help with my Epson issue
Do you have a customer issue as well?
We can help you get Epson's attention and get better help faster. Tap below to get started.
Having Epson issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Epson

complaint issue
Reported by GetHuman-annearm
May 21st, 2019 - a mon ago
I have an issue with Epson too
Not resolved
Seen by 1 customer so far
Similar issue to 1956 others
0 customers following this
Timeline
GetHuman-annearm started working on this issue
May 21st 11:44am