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Epson Customer FAQ

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What is Epson's Phone Number?

The question we are asked most often is about how to talk to Epson customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Get Technical Support with Epson?

If you have any technical problems with Epson, you can request for support through the customer support team with the helpful tips....
Ask any question you have about Epson customer service, get an answer now.

Recent Epson Customer Questions

Can I use a 4850 software disk to set up a 3850 printer using a usb connection

No, you cannot use a 4850 software disk to set up a 3850 printer. It's important to use the correct software for each specific printer model. The software disk for a 4850 printer may not be compatible with a 3850 printer model. It can even result in limited functionality or issues with your printer. We recommend downloading and using the correct drivers and software from the Epson official website or use the disk provided with your Epson 3850 model for a successful setup.
Asked Apr 22, 2024 2:05 PM

How to set up the scanner on my EPSON ET-4760

To set up the scanner on your Epson ET-4760, follow these steps: 1. Open the scanner unit. 2. Place your original document on the scanner glass. 3. Push down the scanner unit until it clicks into place. 4. Open the Epson ScanSmart application on your computer or Epson iPrint app on your mobile device. 5. Choose either Document or Picture scanning mode based on your needs. 6. Ensure your ET-4760 printer is selected. 7. Configure the settings as preferred (like resolution, image type, etc.) 8. Click 'Scan' to start the process. After the scanning process ends, you can save, print, or share your scanned item accordingly.
Asked Apr 18, 2024 11:01 PM

PRINTER SAYS WIFI ERROR OCCURRED CONTACT EPSON SUPPORT 202620

It seems like your Epson printer is having a connectivity issue which is quite common and can usually be resolved by few troubleshooting steps. First, ensure your printer and router are within range of each other. Second, check if other devices can connect to your Wi-Fi. If they can't, try resetting your router. If other devices can connect, try rebooting your printer. You may also need to check your printer settings to make sure the Wi-Fi is enabled. If these don't work, you may need to reset your printer's network settings before trying again to connect to Wi-Fi. These steps should resolve most Wi-Fi connection problems with your Epson printer.
Asked Apr 8, 2024 3:37 PM

Does the upper and lower paper pickup rollers for a L3250 printer fit a L3110 printer

Hmmm... we're not sure about that. We highly recommend only using Epson-approved parts for your Epson products to ensure they work properly and don't void any warranties. It's significant to note that components like paper pickup rollers could vary between different printer models. Always make sure the parts you're purchasing are compatible with your specific model.
Asked Mar 28, 2024 11:25 PM

When I print photos they come out with a red tinge on them

This sounds like a possible issue with the color balance settings on your printer. Try checking your printer settings and make sure your color balance is set correctly. Too much magenta or not enough cyan in the color balance could give photos a red tinge. Also ensure you have selected the correct paper type setting and that you're using genuine Epson ink cartridges, as both can affect color quality. Sometimes, performing a nozzle check and cleaning any blocked nozzles can resolve this issue too. If problem persists after these steps, we advise getting your printer checked by a professional.
Asked Mar 20, 2024 2:47 PM

Help me with my Epson customer service issue

Customer Support

How Do I File a Complaint with Epson?

The only way to file a complaint with Epson is through contact with customer support agents. Here's some helpful tips to assist you...

How Do I Get Technical Support with Epson?

If you have any technical problems with Epson, you can request for support through the customer support team with the helpful tips....
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