Bonjour, je travaille sur MAC OSX, et nous avons une imprimante Epson stylus pro...

GetHuman-cmjcarr's customer service issue with Epson from July 2018

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The issue in GetHuman-cmjcarr's own words
Bonjour, je travaille sur MAC OSX, et nous avons une imprimante Epson stylus pro **** (ultra chrome K *). Je fais mes tirages photos Noir et Blanc * partir de lightroom. je pense *tre un relatif bon tireur, mais je suis un pi*tre technicien !*J'ai un travail de commande, et j'ai voulu retirer des photos d*j* exploit*es et livr*es en plusieurs sp*cimens.*J'ai fait une fausse man*uvre en voulant arr*ter l'imprimante en cours d'impression et ''le'' les tirages sont sortis tr*s noirs, inexploitables, j'ai multipli* les essais avec aussi d'autres photos, le r*sultat est catastrophique.*J'ai fait appel * une relation que je pense comp*tente. A partir d'internet, il a d*sinstall*, r*install* l'imprimante, malheureusement le r*sultat est compl*tement identique, j'ai permut* le choix''Fonc*'' par ''normal'', la diff*rence de r*sultat est * peine perceptible.*Ce travail de commande est attendu d'ici une semaine, je mise beaucoup sur votre aide. Je vous remercie d'avance.

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Customer service issue
Reported by GetHuman-cmjcarr
Jul 23rd, 2018 - 5 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 179 others
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GetHuman-cmjcarr started working on this issue
Jul 23rd, 2018 7:17am