My son and I share an account playing Fortnite. Sometimes I play and sometimes he plays...

GetHuman-ashjbird's Hacked Account issue with Epic Games from September 2020

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Username, Password, and Email address on the account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ashjbird's own words
My son and I share an account playing Fortnite. Sometimes I play and sometimes he plays. While playing my son was being harassed by what seemed to be game developers. They would team up on him, treat him badly, and the screen would often black out and just pause showing a threatening red dot gun sight. I thought this was maybe because they didn’t like my style of strategy from when I would also Play or if they just wanted to bully me or him. We aren’t sure why they would do such a thing. I made a new account so I could be targeted separately and he could keep everything that had been earned and I would start over. When we went back to play, the developers put a flopping ***** on his character that he wanted to keep. I took video of it and sent it to as many people as I could so everyone could see what type of ethics, epic games really has. I’m just wondering who is in charge that would decide to make such a call and wether or not they really think that it is appropriate. Although it is a little funny I think If I can get it out there to go viral I will for sure because I think people need to see it.

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Epic Games

Hacked Account issue
Reported by GetHuman-ashjbird
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 6080 others
0 customers following this

Timeline

GetHuman-ashjbird started working on this issue
Sep 28th, 2020 12:51am

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