I am trying to get my son's account verified. I believe the email address he has on it...

GetHuman-mlhweber's Account Access issue with Epic Games from December 2019

Help with my Epic Games issue
First: share to improve GetHuman-mlhweber's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mlhweber may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-mlhweber's own words
I am trying to get my son's account verified. I believe the email address he has on it should be *****@***.com and it has never received a verification email. It is also connected with his playstation account: *****@***.com. I just need the verification email manually resent because it is not sending every time I click "resend verification email". Please help, he's trying to participate in the tournament this weekend and I have emailed EpicGames at least four times without any response.

GetHuman-mlhweber did not yet indicate what Epic Games should do to make this right.

How GetHuman-mlhweber fixed the problem

We are waiting for GetHuman-mlhweber to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Epic Games's attention and get better help faster. Tap below to get started.
Having Epic Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Epic Games

Account Access issue
Reported by GetHuman-mlhweber
Dec 21st, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 7102 others
0 customers following this


GetHuman-mlhweber started working on this issue
Dec 21st, 2019 1:53am