My Epic Games account has been hacked, the email has been changed and the password has...

GetHuman-tylerbh's Hacked Account issue with Epic Games from May 2019

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Help with my Epic Games issue
GetHuman-tylerbh's next move: go to the Epic Games help center.
Epic Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tylerbh will want to follow the link below to head to their help center. We will check on GetHuman-tylerbh later to make sure it's all set or try to help escalate.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-tylerbh's own words
My Epic Games account has been hacked, the email has been changed and the password has been changed too. I know most of the information on how and where the account was created, but I do not know what the current email address and password to the Epic Games account is. I created the account in Kingston, Pennsylvania. ZIP Code *****
GetHuman-tylerbh did not yet indicate what Epic Games should do to make this right.
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Epic Games

Hacked Account issue
Reported by GetHuman-tylerbh
May 5th, 2019 - 2 mons ago
I have an issue with Epic Games too
Fixed
Seen by 13 customers so far
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Items needed
Username
Password
Email address on the account
Timeline
GetHuman-tylerbh started working on this issue
May 5th 8:00pm
GetHuman-tylerbh indicated the issue is not fixed yet.
May 6th 12:18am