Rental Vehicle Agreement Number: ***********When collecting the vehicle on Saturday *rd...

GetHuman-dc_obrie's customer service issue with Enterprise Rent-A-Car from February 2019

2 views
 | 
398 similar
 | 
0 following
Help with my Enterprise Rent-A-Car issue
Next: our robot will wait on hold for GetHuman-dc_obrie to get a Enterprise Rent-A-Car rep on the line!
Always use the GetHuman Phone tocall Enterprise Rent-A-Car. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-dc_obrie's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dc_obrie may need:
Order Confirmation Number, Email on Order, Phone Number on Order, Name of Account Holder, Home and Billing Address, and Address of Where you Rented Car
The issue in GetHuman-dc_obrie's own words
Rental Vehicle Agreement Number: ***********When collecting the vehicle on Saturday *rd February we were advised by the clerk that comprehensive cover could be cancelled over the phone once we checked our existing policy. An email was subsequently sent to your office on Tuesday * February requesting cancellation of the collision insurance due to an existing policy held by us.***Upon phoning your office today, we understand that the collision insurance still has not been cancelled. We request that the cover BE CANCELLED IMMEDIATELY. We will no longer be paying for any collision cover through your company as we have independent cover. We also require a refund for premium charges.***Please be advised that we are no longer in Vancouver and can not come into your office, as a result this must be dealt with via email or on the phone. Please confirm cancelation of cover by phone on *** *** **** or *****@***.com***Kind regards,**Darcy O'Brien
GetHuman-dc_obrie did not yet indicate what Enterprise Rent-A-Car should do to make this right.
I have an issue with Enterprise Rent-A-Car too
How GetHuman-dc_obrie fixed the problem
We are waiting for GetHuman-dc_obrie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Enterprise Rent-A-Car's attention and get better help faster. Tap below to get started.
Having Enterprise Rent-A-Car issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dc_obrie fixes it.
This email address isn't valid

Enterprise Rent-A-Car

Customer service issue
Reported by GetHuman-dc_obrie
Feb 7th, 2019 - 4 mons ago
I have an issue with Enterprise Rent-A-Car too
Not resolved
Seen by 2 customers so far
Similar issue to 398 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-dc_obrie started working on this issue
Feb 7th 3:44am