I got stuck in a phone tree and was unable to contact anyone. My emails were answered...

GetHuman567501's customer service issue with Enterprise Rent-A-Car from April 2018

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The issue and preferred resolution, in GetHuman567501's own words:
Extend my reservation ... I got stuck in a phone tree and was unable to contact anyone. My emails were answered but usually it took over ** hours.
I don't have easy access to voice calls but I can always email or text.
Get in touch with a human so I can resolve this issue and extend my contract
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Enterprise Rent-A-Car

enterprise rentals
Customer service issue
Reported by GetHuman567501
Apr 3rd, 2018 - 5 mons ago
I have an issue with Enterprise Rent-A-Car too
Not resolved
Seen by 1 customer so far
Similar issue to 175 others
0 customers following this
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Items needed
Order Confirmation Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address
Address of Where you Rented Car
Timeline
GetHuman567501 started working on this issue
Apr 3rd 11:50pm
GetHuman567501 reviewed the items needed
Apr 3rd 11:50pm