I’ve made a new EA account because an unknown email keeps popping up as “my EA” account...

GetHuman4097792's Can't Receive Code to Reset issue with Electronic Arts from December 2019

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The issue in GetHuman4097792's own words
I’ve made a new EA account because an unknown email keeps popping up as “my EA” account in madden when I try to sign in. It is not mine and I cannot remove it. Once I made the new EA account I tried to link it to my PSN account but that unknown email pops up again even though it is nowhere on my account. I’ve changed the passwords to all my gaming accounts because I believe I was hacked once and still haven’t been able to figure out why that email pops up. I had no problem linking my Xbox live account to EA, but cannot with my PSN because of this issue.

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Electronic Arts

Can't Receive Code to Reset issue
Reported by GetHuman4097792
Dec 15th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 3028 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Version Type
Name of Account Holder

Timeline

GetHuman4097792 started working on this issue
Dec 15th, 2019 1:39am
GetHuman4097792 indicated the issue is not fixed yet.
Dec 16th, 2019 4:23am
GetHuman4097792 indicated the issue is not fixed yet.
Dec 16th, 2019 4:25am
GetHuman4097792 indicated the issue is not fixed yet.
Dec 22nd, 2019 3:12am
GetHuman4097792 indicated the issue is not fixed yet.
Dec 25th, 2019 6:47am

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