Valid credit card not accepted

GetHuman-thewyker's customer service issue with EileenFisher.com from February 2019

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The issue in GetHuman-thewyker's own words
Online order ... Tried to place online order. Initially accepted then hours later cancelled explaining could not authorize credit card (CC). This happened *-* times. Checked with my CC company and told orders had been approved and CC fully operational. Tried a different CC and again order OK’d then later cancelled. What is the problem?
Any problems on company side accepting some credit cards?
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EileenFisher.com

Online order
Customer service issue
Reported by GetHuman-thewyker
Feb 16th, 2019 - 8 mons ago
I have an issue with EileenFisher.com too
Fixed
Seen by 6 customers so far
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-thewyker started working on this issue
Feb 16th 4:05pm
GetHuman-thewyker indicated the issue is not fixed yet.
Feb 16th 4:06pm