Eileen Fisher has a flexible return policy aimed at ensuring customer satisfaction. Customers have the opportunity to return both online and in-store purchases within 30 days of the purchase date. Returns can be made either by mail or in any Eileen Fisher store. For online returns, a prepaid return label is provided, making the process convenient and hassle-free. Items being returned must be in new, unworn, and undamaged condition, with all original tags attached. Refunds are issued to the original form of payment, and the customer is responsible for return shipping costs. However, returns made in-store are free of charge. Eileen Fisher's return policy demonstrates their commitment to providing a seamless shopping experience with options that cater to customer preferences.
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