Hi I have a flight with easyjet on **th April. I'm sure it can't go ahead to turkey and...

GetHuman-athikabe's customer service issue with Easyjet from March 2020

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The issue in GetHuman-athikabe's own words
Hi I have a flight with easyjet on **th April. I'm sure it can't go ahead to turkey and asked to only rebook by easyjet during **th oct-**th feb**. I don't wish to travel anymore also loveholidays sent only an email saying my date of flight can't go ahead. So deffenately I know this flight will be cancelled and I'm due to make another payment on *st April of £*,***. Already made payments of £*,*** what if I don't get my refund as I'm seeing alot of people having trouble with refunds. I waited on the line for *.* hours last week to easyjet and the lady who I spoke to was acting like the flights were still on and I will be flying I asked her are you unaware of the current situation of the whole world? She was adamant that my flight will go ahead if not they may call me * days or *hrs before the flight. Loveholidays have cancelled their phone lines only chat live and the advisor I spoke to said just wait and said that she is not trained to give chat about the travel. I'm worried if I should make this payment on *st April knowing loveholidays already emailed me on **th March saying my flight can't go ahead I can rebook. Easyjet need to confirm of the flights cancelation. I'm worried if I lose my other £*,*** aswel if I don't make this payment they may use this as an excuse not to refund at all.

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Easyjet

Customer service issue
Reported by GetHuman-athikabe
Mar 29th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 6405 others
0 customers following this

Timeline

GetHuman-athikabe started working on this issue
Mar 29th, 2020 1:43pm

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