Unable to find a way to cancel a flight under the ** hour refundable rule

GetHuman-swaims's Refund Flight issue with Easyjet from May 2019

Help with my Easyjet issue
First: share to improve GetHuman-swaims's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-swaims may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman-swaims's own words
cancel a flight under time restriction ... On May ** **** I booked Easyjet's flight **** from Prague to Freiburg for June * ****. Plans changed drastically that afternoon and I had to cancel the flight. It is listed under the name of Doris Faye with a booking code of EX**HQ*. It is now **:** and since noon I have been trying to figure out how to cancel this flight. I have actually recruited * other individuals to help me find that magic button by Manage My Account. We just went around and around in circles. We tried to call and all offices we could find a number for were closed. I would have been canceling well in advance of the ** hour rule for full refund had your websites cooperated. I respectively request a full refund to my credit card . I would like to add that I had a wonderful flight o n Easyjet last year and never imagined the company would be so devious. . This incident was extremely stressful. There must be a better way.
This was especially stressful because it took hours to figure out we were getting absolutely nowhere.
A full refund for the flight
I have only been a customer once before now which was a nice experience so I am extremely disappointed in their lack of their help to fix the probleml
Yes tried the mobile app to no success.
How GetHuman-swaims fixed the problem

We are waiting for GetHuman-swaims to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Easyjet's attention and get better help faster. Tap below to get started.
Having Easyjet issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Easyjet flight
Refund Flight issue
Reported by GetHuman-swaims
May 31st, 2019 - 3 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 3071 others
0 customers following this


GetHuman-swaims started working on this issue
May 31st, 2019 1:00am

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers