We need written confirmation from Easyjet stating the reason why our flight Ezy *** ref...

GetHuman642102's customer service issue with Easyjet from April 2018

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The issue in GetHuman642102's own words
We need written confirmation from Easyjet stating the reason why our flight Ezy *** refETKJPQS on *st March leaving Jersey to Gatwick at **.** was cancelled and when the next flight would have departed , we had been informed by text message (my wife,s mob)that our flight was cancelled that day obviously due to weather disruption ,reason we need written info is we are claiming from our insurance company is that we booked a British Airway flight that left jersey that morning to get us to Gatwick or otherwise lose our holiday,fortunately for us there was space left on that flight which was the last flight out of Jersey as they closed the airport! Be greatly Appreciated if you can send that information through to us a.s.a.p thank you
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Easyjet

Customer service issue
Reported by GetHuman642102
Apr 30th, 2018 - a yr ago
I have an issue with Easyjet too
Not resolved
Seen by 6 customers so far
Similar issue to 4594 others
1 customer following this
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Timeline
GetHuman642102 started working on this issue
Apr 30th, 2018 3:47pm