The employees in the support department are very difficult to understand and are freque...

GetHuman-rndhortt's customer service issue with Earthlink from May 2018

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The issue in GetHuman-rndhortt's own words
The employees in the support department are very difficult to understand and are frequently rude. When I asked why my anonymous emails weren't being accepted as valid by some sites I was told it was my problem to solve. When I complained that Earthlink was no longer filtering and blocking spam I was told that she, the support employee, didn't know why but she'd fixed it.**How can she fix something that she doesn't know the reason it happened? **Why not have American support people and keep the jobs here.
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Earthlink

Customer service issue
Reported by GetHuman-rndhortt
May 22nd, 2018 - 6 mons ago
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GetHuman-rndhortt started working on this issue
May 22nd 6:18pm