I was a premium economy passenger on Flt * BR***, I had a brand new Samsonite checked b...

GetHuman1648937's customer service issue with EVA Air from November 2018

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The issue in GetHuman1648937's own words
I was a premium economy passenger on Flt * BR***, I had a brand new Samsonite checked bag that someone in baggage attempted to get into the front two pockets they cut the locks and broke the zippers off, I have spoken to my travel agent and been advised to hang onto my baggage tags and submit a receipt for the repairs. We are leaving on a cruse over the Christmas Holiday and I need the bag repaired.* Thank you in advance * Loren Fitzgerald
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EVA Air

Customer service issue
Reported by GetHuman1648937
Nov 28th, 2018 - 9 mons ago
I have an issue with EVA Air too
Fixed
Seen by 6 customers so far
Similar issue to 416 others
0 customers following this
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman1648937 started working on this issue
Nov 28th, 2018 10:02pm
GetHuman1648937 indicated the issue is not fixed yet.
Nov 30th, 2018 7:06pm