EVA Air Customer FAQ

If you forgot to include your middle name during your booking with EVA Air, it's typically not a problem. Airlines usually focus more on your first and last name, and these need to match what's on your identification. However, if you're still concerned or if your ticket and identification don't match, then you may want to contact EVA Air directly. The most up-to-date contact information is available right here on this page that you're viewing.

No problem. While booking, EVA Air mainly considers the first and last name. As long as your first and last name matches your passport, you should not experience difficulties. However, if you'd like to include your middle name for consistency, please connect with EVA Air's customer service directly as they can guide you better. Their staff will provide instructions based on their specific policy. Please have your booking reference number at hand when you make the call.

We're sorry, but we cannot provide a precise cost for cargo transport of a small dog from Spokane, WA to Manila, Philippines as the cost can vary based on several factors, which include the dog's size, the travel crate size, and the exact travel dates. Additionally, there may be other factors such as quarantine costs in the destination country, or possible additional transport costs. All these considerations might influence the final rate. For the most accurate fee breakdown, it is best to contact EVA Air directly or check their official website for detailed cargo shipping information.

To cancel and request a refund for your EVA Air ticket, you should log into the official EVA Air website with your booking reference number and last name. Afterwards, go to "Manage Your Trip" section. If your ticket is eligible for cancellation and refund, you can proceed from there. Please note that cancellations and refunds are subject to EVA Air's fare rules and conditions. Some fares may be non-refundable, or there may be cancellation fees. If your ticket is refundable, the refund will be returned to the original form of payment used during booking. The time it takes to process the refund can vary.

Travel restrictions can vary greatly depending on current global conditions, your citizenship, and specific health requirements. As a best practice, it is recommended to check the most updated travel advisories and restrictions from the official websites of both Canadian and Taiwanese governments. Always ensure to comply with potential quarantine or testing requirements. Please remember, international travel can change quickly, and it is important to remain vigilant with travel requirements.