Hi there, basically I signed for two contracts about ** days ago. *) *GEE WiFi dongle w...

GetHuman5446441's Technical Support issue with EE from November 2020

Help with my EE issue
First: share to improve GetHuman5446441's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5446441 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman5446441's own words
Hi there, basically I signed for two contracts about ** days ago. *) *GEE WiFi dongle w**gb per month *) ***gb*month sim. I requested to keep my Vodafone n*mber as the contract was due to end *th Nov ** and didn’t mind missing a few days as the number would be changed over to EE. So the WiFi works all good and I used up the *gb now and then noticed the number was still Vodafone and hadn’t changed over - do I need to *)speak to Vodafone about my old contract? *)potentially an issue with my new contract at EE.**Oh yes to add, I know that both contracts (at EE) are applied for as the amount of £**(or similar) came out of my account. **I would just like to speak to someone that can help, I can’t go into a store with lockdown and it’s very difficult to get hold of any customer online service for EE....**Please may you advise the best steps moving forward.**Many thanks,

GetHuman5446441 did not yet indicate what EE should do to make this right.

I have an issue with EE too
How GetHuman5446441 fixed the problem

We are waiting for GetHuman5446441 to fix the problem and share the solution with the rest of us customers.

Please help with my EE issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I got a contract with EE and my EE app says my bill will be taken out after the...I would like to cancel my contract with EE WiFi.Starting from the ** * of November...Hey I just move house and I want to move my broband there wen can u *** to set up...Need to add more roaming going to jamaica tomarrow need to tap upI haven’t received my message to confirm my new planI’m just looking for some prices for adding Airpods onto my contract that I curre...I have recently got a new phone and upgraded my plan but I get no service on my n...I rang to get a phone unlocked but i havent received the email with the number re...I want to cancel my mobile wifi
Do you have a customer issue as well?
We can help you get EE's attention and get better help faster. Tap below to get started.
Having EE issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

EE

Technical Support issue
Reported by GetHuman5446441
Nov 9th, 2020 - 2 years ago
I have an issue with EE too
Not resolved
Seen by 18 customers so far
Similar issue to 557 others
0 customers following this

Timeline

GetHuman5446441 started working on this issue
Nov 9th, 2020 3:48pm
GetHuman5446441 indicated the issue is not fixed yet.
Nov 10th, 2020 10:53am

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians