Hi there, basically I signed for two contracts about ** days ago. *) *GEE WiFi dongle w...

GetHuman5446441's Technical Support issue with EE from November 2020

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The issue in GetHuman5446441's own words
Hi there, basically I signed for two contracts about ** days ago. *) *GEE WiFi dongle w**gb per month *) ***gb*month sim. I requested to keep my Vodafone n*mber as the contract was due to end *th Nov ** and didn’t mind missing a few days as the number would be changed over to EE. So the WiFi works all good and I used up the *gb now and then noticed the number was still Vodafone and hadn’t changed over - do I need to *)speak to Vodafone about my old contract? *)potentially an issue with my new contract at EE.**Oh yes to add, I know that both contracts (at EE) are applied for as the amount of £**(or similar) came out of my account. **I would just like to speak to someone that can help, I can’t go into a store with lockdown and it’s very difficult to get hold of any customer online service for EE....**Please may you advise the best steps moving forward.**Many thanks,

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EE

Technical Support issue
Reported by GetHuman5446441
Nov 9th, 2020 - 9 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 557 others
0 customers following this

Timeline

GetHuman5446441 started working on this issue
Nov 9th, 2020 3:48pm
GetHuman5446441 indicated the issue is not fixed yet.
Nov 10th, 2020 10:53am

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