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What are the roaming charges for using EE services abroad?

Asked 2 years ago
Roaming charges for using EE services abroad can vary depending on the specific location you are traveling to and the type of plan you have with EE. Generally, EE has two main types of roaming zones: Zone 1, which includes countries within the European Union and a few other select countries, and Zone 2, which encompasses the rest of the world. For customers traveling within Zone 1, EE typically allows the use of their monthly allowances for calls, texts, and data without additional charges, aligning with the regulations of the European Union regarding roaming fees. However, there may be conditions attached, such as ensuring that the customer's usage remains within certain limits to avoid additional fees or throttling. When it comes to Zone 2 countries, users can expect to incur roaming charges that can significantly increase their costs. In these countries, EE usually charges fees for calls made, texts sent, and data used while roaming. The specific charges can vary, and it is recommended that customers visit the EE website for the most current information regarding the applicable rates and terms, as these can be updated periodically. Additionally, customers should check if their plan includes any special offers or features related to roaming, such as Travel Data Passes, which can provide a more economical way to use their allowances abroad. Always ensure to stay informed about your plan's specifics to manage costs effectively while enjoying your travels.
Answered Jul 2nd 2025

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