I changed my iPhone earlier this year and purchased a new SIM card and there was a prob...

GetHuman5020677's customer service issue with EE from July 2020

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The issue in GetHuman5020677's own words
I changed my iPhone earlier this year and purchased a new SIM card and there was a problem and I cleared the old phone taking the SIM card out so was pay for both Simms I sorted it out and decided to go with the new number I contacted everyone who had my old number and gave them my new one everything was fine until last weekend when i logged on to my Amazon account and it didn’t except my password so had to change it after I could log on put had to go to my iPhone and get an opt number but it was sending it to my old number ********** I think that the number I know it ended in *** I have tried to sort it out with amazon but they won’t except email or phone call on on line chats I have tried that and been on for two hours going round in circles please can you help as I have put another amazon account but I will also be changed on my old account and I am unable to cancel help

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Customer service issue
Reported by GetHuman5020677
Jul 2nd, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 577 others
0 customers following this

Timeline

GetHuman5020677 started working on this issue
Jul 2nd 9:15am