Greetings,***So this story starts somewhere in the summer months of ****. At the time I...

GetHuman4880620's customer service issue with EE from May 2020

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The issue in GetHuman4880620's own words
Greetings,***So this story starts somewhere in the summer months of ****. At the time I was working at a convinience store as a night shift clerk and one night after closing I found a Samsung S* Edge just lying in one of our product displays.** **Our company policy ditacted that all items left*lost by customers had to be delivered to the local police station and as such I took the phone and gave it to the local authorities in that same night.** **At the time I was informed that if the owner of the phone didn't come looking for it or if the officers in charge weren't able to find the owner base on the information on the phone that I would be legitimate owner of the phone - after two years from the date It was "lost"!**Well, two years passed and i was called to go to the police station and get the phone. The original owner didn't show up and they ended up giving it back to me.** **For four months this device has been sitting in a shelf, collecting dust, and now after my loyal Huawei took a dive into the privy and I ended up needing a new phone I decided to turn it on. Turns out two years in some policeman's desk didn't affect it and the phone works perfectly however it is locked to the UK and as such it's of no use to me.** **I was wondering if there's a way for me to unlock it even trough i am not a customer nor a UK citizen and if so what are the procedures?** **If not I guess I've been gifted a pretty expensive paperweight.** **Thanks for the help in advance! Hope you're safe! All the best!

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EE

Customer service issue
Reported by GetHuman4880620
May 28th, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 584 others
0 customers following this

Timeline

GetHuman4880620 started working on this issue
May 28th, 2020 1:31pm
GetHuman4880620 indicated the issue is not fixed yet.
May 28th, 2020 5:44pm

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