EE Customer Service

Contact EE & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about EE. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting EE, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

EE: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for EE.
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Click below to show 1 more questions, answers, and complete guides to common EE customer support problems.

Contacting EE customer support

Below you can compare and contrast the 6 ways to contact EE by looking at which ones are the fastest and which ones other customers recommend the most for solving EE customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact EE across the following channels: Web, Phone.

Phone number / contactWaitVotes
Online Help at ee.co.uk
Customer Service
< 2 hrs80
07953 966 250
Landline Customer Service
4 mins81
+44 7953 966250
International Customer Service
2 mins82
0800 079 8586
Broadband Customer Service
4 mins88
07953 966 502
4GEE Mobile Wifi Customer Service
2 mins86
07953 966 250
Small Business Customer Service
2 mins90

Recent reasons customers contacted EE:

I want to know how much do I owe
Hii can you send me my last month bill to my mail it’s urgent please
I’m really struggling financially and it’s really starting to affect my mental health...
I was an EE customer until one year ago. My number was and still is ***********. Can yo...
I ordered a phone and **Gb of data on contract from EE. There was an offer to send an X...
I go on holiday to Tenerife on Tuesday do I need to do anything with my phone
Trying to ring ee for my password and username
I'm having problems with my ** pound ee voucher purchased from the shop. For some reaso...
My contract sim is broken n wont work can i get another sim sent to me please
I paid my outstanding amount on my bill.. on my ee account it said they couldn’t proces...
I want to change the colour of the phone I have ordered to black. The order number is...
Hey, I have recently just upgraded to the iPhone ** ***gb in blue. I was just wondering...
Hoya I have lost my SIM card can I get a replacement SIM card please *Ee number...
Hi,**I am yur customer. My number ***********. I am in an emergency situation and need...
Have re contract from uk and can not use phone in spain

Help me with my issue

Does GetHuman work with EE?

GetHuman does not work with EE's customer support operations, directly or in any other way. GetHuman has no partnership or relation to EE at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check EE's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting EE at a Glance

EE has no chat option
EE has no customer email
EE has 1 help forumBEST
EE has no twitter handle
EE has no facebook page
Contact information overview

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