To whom it may concern,* We needed to get out of the house, being closed up for months...

GetHuman5299177's customer service issue with E-ZPass New Jersey from September 2020

Help with my E-ZPass New Jersey issue
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The issue in GetHuman5299177's own words
To whom it may concern,* We needed to get out of the house, being closed up for months because of Covid ** and being out of work. *We took a drive to the mountains , We were headed to Tobyhanna. As I was driving I noticed things didn't look familiar we were lost . I stopped and we were at the Delaware Water Gap. *I had never been here before so we got out and sat at a picnic table trying to stay far enough away from everyone. We got back in the car to find our way home. *The Traffic was going so fast I just followed . I didn't even know I was in New Jersey and went through a EZ pass until I received the statement in the Mail. ** I DID SEND a statement back with a letter attached and a check for * dollar,* My letter was asking your forgiveness for my poor direction driving skills . I would gladly pay the one dollar, could you dismiss the ** dollar admiration fee?. I definitely learned my lesson and would be very grateful for your help with this matter.

GetHuman5299177 did not yet indicate what E-ZPass New Jersey should do to make this right.

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E-ZPass New Jersey

Customer service issue
Reported by GetHuman5299177
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 445 others
0 customers following this

Timeline

GetHuman5299177 started working on this issue
Sep 25th, 2020 8:52am
GetHuman5299177 indicated the issue is not fixed yet.
Sep 25th, 2020 8:52am