Dear Sir or Madam,*My name is Tatyana Mitrofanova. License Plate (NJ): K**LXB. I moved...

GetHuman-tnmitrif's Dispute a Charge issue with E-ZPass New Jersey from July 2020

Help with my E-ZPass New Jersey issue
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Booking reference, Billing address, Email address on the account, Name on account, and Phone number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-tnmitrif's own words
Dear Sir or Madam,*My name is Tatyana Mitrofanova. License Plate (NJ): K**LXB. I moved from Boston, MA recently. I still have the EZDrive MA account and transponder. I received two violations: T***********-**, ********* and T************-*** ********* both at the same toll. Both tolls were paid to the EZDrive MA. I have statement to proof it. I have sent letter regarding first ticket with explanations, but didn't get any answer yet. It is impossible to get anybody on phone in the Customer Service. It is difficult to get NY EZPass account and transponder because Corona Virus. *Please help me to resolve those violations. I am ** years old and trying to stay home as much as I can. Please let me know what should I do.*Please contact me: ***-***-****.*Thank you,*Tatyana

GetHuman-tnmitrif did not yet indicate what E-ZPass New Jersey should do to make this right.

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How Do I Change My Credit Card on My Ez-Pass New Jersey Account?How Do I Change the Credit Card on File with E-Zpass New Jersey?
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E-ZPass New Jersey

Dispute a Charge issue
Reported by GetHuman-tnmitrif
Jul 13th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 271 others
0 customers following this


GetHuman-tnmitrif started working on this issue
Jul 13th, 2020 9:17pm

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