My Customer service issue with Dyson from April 2018

Help with my Dyson issue
The issue in GetHuman-tschain's own words
I was trying to do something, and ran into a problem.
to replace the rotating brush in the motorized head
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How GetHuman-tschain fixed the problem
We are waiting for GetHuman-tschain to fix the problem and share the solution with the rest of us customers.
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Dyson

replacing the rotary brush
Customer service issue
Reported by GetHuman-tschain
Apr 23rd, 2018 - 7 mons ago
I have an issue with Dyson too
Fixed
Seen by 5 customers so far
Similar issue to 301 others
0 customers following this
Items needed
Name
Address
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Email Address
Order Number
Product Serial Number
Timeline
GetHuman-tschain started working on this issue
Apr 23rd 3:03pm
GetHuman-tschain confirmed the issue is fixed. Hooray!
Apr 23rd 4:53pm
GetHuman-tschain confirmed the issue is fixed. Hooray!
Apr 23rd 4:53pm
GetHuman-tschain indicated the issue is not fixed yet.
Apr 23rd 4:54pm