I feel as if I came in the middle of the class. What are Lingots, what do all the cute...

GetHuman-bunytale's customer service issue with Duolingo from July 2018

Help with my Duolingo issue
The issue in GetHuman-bunytale's own words
How to start from the beginning with explanations. ... I feel as if I came in the middle of the class. What are Lingots, what do all the cute drawings mean, how do I get continuity in my lessons? I just click on " continue " and a lesson pops up.
there was no explanation or introduction to how the program works
explaining the above questions
I had no introduction. I've been using the lessons for a few weeks. What are Lingots and what do the cute drawings mean?
the same problem, never answered questions
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Duolingo

duolingo, learn Spanish
Customer service issue
Reported by GetHuman-bunytale
Jul 30th, 2018 - 9 mons ago
I have an issue with Duolingo too
Fixed
Seen by 7 customers so far
Similar issue to 152 others
0 customers following this
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Timeline
GetHuman-bunytale started working on this issue
Jul 30th, 2018 7:59pm
GetHuman-bunytale indicated the issue is not fixed yet.
Jul 30th, 2018 7:59pm
GetHuman-bunytale indicated the issue is not fixed yet.
Jul 30th, 2018 9:20pm
GetHuman-bunytale indicated the issue is not fixed yet.
Jul 30th, 2018 9:47pm
GetHuman-bunytale indicated the issue is not fixed yet.
Aug 1st, 2018 1:02pm
GetHuman-bunytale indicated the issue is not fixed yet.
Aug 2nd, 2018 11:22pm
GetHuman-bunytale indicated the issue is not fixed yet.
Aug 5th, 2018 4:10pm