Hi, I was told to contact customer service through messenger. I 've had a few issues...

GetHuman-l_marcel's customer service issue with Dunkin Donuts from November 2018

238 similar
0 following
Help with my Dunkin Donuts issue
Next: our robot will wait on hold for GetHuman-l_marcel to get a Dunkin Donuts rep on the line!
Always use the GetHuman Phone tocall Dunkin Donuts. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-l_marcel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-l_marcel may need:
Your name and Location of KFC restaurant
The issue in GetHuman-l_marcel's own words
Hi, I was told to contact customer service through messenger. I 've had a few issues occur nonstop with my app and I can't keep taking hours on hold to speak with someone about it. I called this morning with almost over an hour and a half hold and was told that my app would be updated, which it was, again, on my break I drove in to use my app, to be able to finally use my free coffee. Again, I was told that the coupon didn't work on my phone and so I had to pay. Now I'm looking and my coupon disappeared off my phone. This has happened almost three times and when I call your representative they are not very nice because they talk to me as if I'm a teenager trying to scam them off of a free coffee. I just re downloaded my app and will ask one last time to please send me my coupon and stop taking it away. my email associated with my account is *****@***.com
GetHuman-l_marcel did not yet indicate what Dunkin Donuts should do to make this right.
I have an issue with Dunkin Donuts too
How GetHuman-l_marcel fixed the problem
We are waiting for GetHuman-l_marcel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Dunkin Donuts's attention and get better help faster. Tap below to get started.
Having Dunkin Donuts issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Dunkin Donuts email you?
This email address isn't valid
Follow this issue
See how GetHuman-l_marcel fixes it.
This email address isn't valid

Dunkin Donuts

Customer service issue
Reported by GetHuman-l_marcel
Nov 1st, 2018 - a mon ago
I have an issue with Dunkin Donuts too
Not resolved
Seen by 4 customers so far
Similar issue to 238 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-l_marcel started working on this issue
Nov 1st 3:27pm