I am writing this complaint because of the Duncan Hines Cream Cheese Frosting.*I was so...

GetHuman-johnmsky's customer service issue with Duncan Hines from August 2018

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The issue in GetHuman-johnmsky's own words
I am writing this complaint because of the Duncan Hines Cream Cheese Frosting.*I was so disappointed. In the middle of my baking, I tasted the frosting and it was awefull! It tasted like sugar and water, with a bland aftertaste. I realize I could have returned it to the place of purchase*(Walmart), but I would have had to stop baking and the trip to Walmart is not close to me. I will be very hesitant in buying any other Duncan Hines Frosting. I would like the chance to try another desert making item at no cost to me. This would perhaps restore my confidence in Duncan Hines*Thank you for your help with this matter.*John Graves
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Duncan Hines

Customer service issue
Reported by GetHuman-johnmsky
Aug 5th, 2018 - 2 mons ago
I have an issue with Duncan Hines too
Fixed
Seen by 5 customers so far
Similar issue to 6 others
0 customers following this
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GetHuman-johnmsky started working on this issue
Aug 5th 9:50pm
GetHuman-johnmsky indicated the issue is not fixed yet.
Aug 8th 11:37pm