*** Kings Lane Winston Salem NC ***** has been charged for * outdoor lights for * month...

GetHuman2457715's customer service issue with Duke Energy (NC & SC) from March 2019

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The issue in GetHuman2457715's own words
*** Kings Lane Winston Salem NC ***** has been charged for * outdoor lights for * months. Every month we have to call to tell Duke that we only have * Outdoor light. They tell us that that will fix and every month it is on the bill again. This month it was charged * times and a late charge for not paying for the *nd outdoor light was applied. What can be done to get this corrected ? Can they not look back and see where the problem began? We are so tired of having to call every month. There is only * OUTDOOR LIGHT at this address. PLEASE GET THIS ISSUE resolved!!!!!!!!!!
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Duke Energy (NC & SC)

Customer service issue
Reported by GetHuman2457715
Mar 12th, 2019 - 5 mons ago
I have an issue with Duke Energy (NC & SC) too
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GetHuman2457715 started working on this issue
Mar 12th 12:08am