I was on hold for a rep and was disconnected. Again my elderly parents with dementia h...
GetHuman1332195's customer service issue with Duke Energy (NC & SC) from October 2018
Help with my Duke Energy (NC & SC) issue
The issue in GetHuman1332195's own words
I was on hold for a rep and was disconnected. Again my elderly parents with dementia have no power but their neighbors do. Please return my call as soon as possible. Their address is,*** Smith St, Gibsonville, NC *****
GetHuman1332195 did not yet indicate what Duke Energy (NC & SC) should do to make this right.
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How GetHuman1332195 fixed the problem
Realky, you want me to fix the issue? If I could do that I would not be trying to reach you. I need Duke Energy to tell me when my parents power will be back on or did they forget to pay the bill. Again, third request to have a rep return my call. Thank you!
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